FREE shipping on orders over $99.
Estimated delivery time is between 4 to 6 days depending on shipping destination and product type. Once the order has been fulfilled you will receive a shipping confirmation with the tracking # and the expected delivery date by the carrier.
Freight items will generally be delivered within a reasonable time. You will be contacted by the Common Carrier to arrange a window of time for delivery (please make sure the phone number you specified in your order is correct and you can answer during reasonable hours).
Glowy Lane ships only within contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, PO Boxes, APO or FPO addresses and international.
If you have not received your order, please make sure to check the shipment tracking details by using the tracking # located on the shipment confirmation email. If you need further assistance, you can contact our customer service team at email@example.com.
If for some reason you refused a package during delivery or provided wrong address details (e.g., suite/apt number, phone number with no answer or any other information that is missing) your order will be returned to us, and you will not be eligible for a full refund (actual shipping and return shipping charges with restocking fee will apply).
Freight item deliveries are “curbside” delivery only, meaning that the carrier delivers items to the curb. You will be responsible for moving your item into your home or business. If your business has a dock access to accommodate the trailer, the delivery will be made to the dock.
Glowylane.com is not responsible for lost items due to wrong address provided.